• The app is very slow


Kindly uninstall the app, and install it again from App store.

• How can I remove the ads?


The advertisements on Askation app is to ensure that it's available free of charge and is constantly developing to bring users new and useful features.


If you notice any annoying advertisement please let us know.

• I cannot login to my account


First, make sure that the username and password are correct, and make sure that you're typing the username in lowercase letters ONLY. 

• I've forget my password


You can reset ur password by clicking on Login > Forget password? Rest it then type your email you. after that you'll receive an email. Please follow the instructions the email received.   

• I registered with wrong email


You can edit you email if you're still logging in, if not please contact us on info@askation.com

• Can I use my facebook account to sign in directly?


We provide SSO to reach to user facbook account, that's mean you have to sign in to your facebook account first, and after you gave our app the permission, it'll redirect you to the Askatoin app.

• Who can see my location? 


Everyone can see your Questions lcoation that you've submitted. 

• Is ther any way to hide the lcoation?


No, the questions you'll post, it'll reflect your current location, but you can change the location manually, before you submit it.

• Can I see all the question around the world?


By brawsing the map? Yes, but, 

in list questions page? no, and you can see questions around 2000 kilometers away from you as maximum distance,  you can also reduce the distance as you want.

• A user annoying me in comments, what can I do?


Simply you can report the user

• Some users posts contain violates  (such as: sexually explicit images, images that promote violence)

 
You can report the user by clicking on the reporting flag that is at the top on the right.

• Can anyone see my favourite list? 


No, nobady can see other user favourite list. In the user profile, you can only see his/her questions/posts.

• How can I know if a user favourite my questions? 


You will receive an alert/notification on the Activity page for the following:
If someone comments on your question/posts
If someone favors your question/posts
If someone gave you a thank you

• I have another question? 


Please contact us info@askation.com 

• CONDITIONS OF USE

  Welcome to Askation! If you visit our app, you accept these conditions. Please read them carefully.



• ELECTRONIC COMMUNICATIONS

  When you visit Askation or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.



• COPYRIGHT

  All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Askation or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Askation, with copyright authorship for this collection by Askation, and protected by international copyright laws.



• LICENSE AND SITE ACCESS

  Askation grants you a limited license to access and make personal use of this app and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Askation staff. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Askation. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Askation and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing APP_NAMEs name or trademarks without the express written consent of Askation. Any unauthorized use terminates the permission or license granted by Askation. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Askation so long as the link does not portray Askation, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Askation logo or other proprietary graphic or trademark as part of the link without express written permission.



• YOUR MEMBERSHIP ACCOUNT

  If you use this app, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your device, and you agree to accept responsibility for all activities that occur under your account or password. Askation and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.



• REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

  Visitors may submit Askation, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Askation staff reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Askation and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Askation and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Askation or its associates for all claims resulting from content you supply. Askation has the right but not the obligation to monitor and edit or remove any activity or content. Askation takes no responsibility and assumes no liability for any content posted by you or any third party.



• Askation DESCRIPTIONS

  Askation and its associates attempt to be as accurate as possible. However, Askation staff does not warrant that Askation descriptions is accurate, complete, reliable, current, or error-free. Askation does not involve users in any type of payment, it's completely free and not sponsored by Apple™ at all.

• What is a Privacy Policy?

  This Privacy Policy illustrate how Askation uses your location when you use Askation mobile application that related to this Privacy Policy.



• Why do you need to read this?

  By using Askation application, you are agreeing to our rules and policies, including this Privacy Policy and Terms of Use, and you consent to our using your location. You must not access or use Askation application if you do not agree with our Privacy Policy. You should also read our Terms of Use because they also apply to your use of Askation.



• Why do you use my location?

  We have to know your location during using our application. Askation is based on location and every post/question should has a location. so by accessing and using our application. If you choose to turn off location service on your iphone, this feature will not be available to you.



• Do you use my information?

  We will not collect, process, store or share:
  your information, neither when you sign up directly, nor when you sign in with your social media account information (such as Facebook account), or associated with any social media account that you use to sign in to our application.
  You have full control over the content of your account whether it is Questions, Posts, Comments, Thanks or even Favorites, and deleting any of activities that mentioned above means deleting it directly and permanently.



• Can others see my location?

  Your location based on your questions and posts, it is only to target your questions so the people within a geographic zone/range can provide help. Yes, people can see where exactly you posted your question. you can also locate where the question will be posts in the map manually, but if you had't, it will pick your current location up.