• The app is very slow


Kindly uninstall the app, and install it again from App store.

• How can I remove the ads?


The advertisements on Askation app is to ensure that it's available free of charge and is constantly developing to bring users new and useful features.


If you notice any annoying advertisement please let us know.

• I cannot login to my account


First, make sure that the username and password are correct, and make sure that you're typing the username in lowercase letters ONLY. 

• I've forget my password


You can reset ur password by clicking on Login > Forget password? Rest it then type your email you. after that you'll receive an email. Please follow the instructions the email received.   

• I registered with wrong email


You can edit you email if you're still logging in, if not please contact us on info@askation.com

• Can I use my facebook account to sign in directly?


We provide SSO to reach to user facbook account, that's mean you have to sign in to your facebook account first, and after you gave our app the permission, it'll redirect you to the Askatoin app.

• Who can see my location? 


Everyone can see your Questions lcoation that you've submitted. 

• Is ther any way to hide the lcoation?


No, the questions you'll post, it'll reflect your current location, but you can change the location manually, before you submit it.

• Can I see all the question around the world?


By brawsing the map? Yes, but, 

in list questions page? no, and you can see questions around 2000 kilometers away from you as maximum distance,  you can also reduce the distance as you want.

• A user annoying me in comments, what can I do?


Simply you can report the user

• Some users posts contain violates  (such as: sexually explicit images, images that promote violence)

 
You can report the user by clicking on the reporting flag that is at the top on the right.

• Can anyone see my favourite list? 


No, nobady can see other user favourite list. In the user profile, you can only see his/her questions/posts.

• How can I know if a user favourite my questions? 


You will receive an alert/notification on the Activity page for the following:
If someone comments on your question/posts
If someone favors your question/posts
If someone gave you a thank you

• I have another question? 


Please contact us info@askation.com 

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